Useful information

Local transportation

Public Transportation

There are three ways of public transportation - trams, buses and city railway. They operate all day (every few minutes) and night (every hour). Tickets can be bought on board (10 kn) or at newsstands (8 kn). Make sure that you validate your ticket once you board: a non-validated ticket is as good as no ticket at all! Daily tickets are available at a price of 25 kn. Monthly or annual tickets can also be bought in ZET (Zagreb Electric Tram) offices at a reduced price ( For a monthly/annual ticket you will need to fill in a ZET-form, stamp it at the faculty/academy you work or are affilated to. Then you will need to go to the central office of the Zagreb Electric Trams in Ozaljska 105, HR-10000 Zagreb – end tram station called LJUBLJANICA. There you will purchase a pass (30 kn, app. 4€ + photo) and every month you will buy a ticket for 360 kn, app. 48 €. This monthly ticket enables you to use all buses and trams in the area of the city of Zagreb.

You can find the tram maps here: daily routes and night routes.


You can find them in front of all major hotels, train and bus stations and at numerous other central locations, or you can call a taxi: tel. 060/800-800, 1777 or +385 1 66-10-200 (Radio Taxi Zagreb), 1212 and 060/700-700 (taxi Cammeo Zagreb) or Eko Taxi (060 77 77).

Other information

Money Matters


Kuna (HRK, kn) is the currency in Croatia. One kuna equals 100 lipa.
There are coins of 1, 2, 5 and 25 kuna and 1, 5, 10, 20, 50 lipa. Banknotes have denominations of 5, 10, 20, 50, 100, 200, 500 and 1000 kuna.

Exchange Rates:
1 EUR = 7,4 HRK
1 US$ = 5,3 HRK

Credit Card Services

Mastercard - Eurocard, VISA, Diners Club and American Express are widely accepted in shops, hotels and restaurants. There are many ATMs in the city.


Banks are generally open to the public between 8 am and 6 pm. You may change foreign currency in kuna at all banks. In money exchange offices, the exchange rate is somewhat more favourable and the service is generally faster. There are many such offices in the city and they are usually open between 8 am and 6 pm, but those at the train (Glavni kolodvor) and bus station (Autobusni kolodvor) are open 24 hours. On Saturdays the banks are open between 8 am and 12 noon. On Sundays and holidays both banks and exchange offices are closed. Currency exchange is, however, possible at hotels’ reception desks.

Telephone, Postal and Internet Services

There are a lot of internet cafés in Zagreb where you will find all you need. Some of them are:
• Art Net Club, Preradovićeva 25 
• Cyber Cafe Sublink,Teslina 12 
• Cyber Funk Cafe, Masarykova 26 (in the backyard)
• Ergonet, Badalićeva 26c 
• Internet & Call Shop, Skalinska 3 
• Internet 0-24, Avenija Marina Držića 4 (main bus station)
• Internet Centar Galleria, Iblerov trg 10 
• Iskoninternet - KIC, Preradovićeva 5/I 
• VIP, trg P. Preradovića 5

If you have a mobile phone you can easily buy prepaid starter sets which cost around 200 kuna and include 100 kuna coupons as well as SIM cards. The networks that exist are VIP (091), T-Mobile (098) and Tele 2 (095) and their SIM cards can be bought in newsstands or ATM machines. They also offer prepaid wireless Internet service.

The Central Post Office is located in Jurišićeva 4, located just east of the Trg bana Jelačića.

Zagreb postal code is HR-10 000.

Rates for domestic calls are the same in the metropolitan area as well as nationwide. You can buy pre-paid international phone cards in post offices and call from public telephone booths.

Useful phone numbers

Croatian country code    385
Zagreb city code            01
Croatian exit code          00
Police                            92
Fire brigade                   93
Ambulance                    94
Emergency Call Service  112


Working hours:
Weekdays: 8 a.m. to 8 p.m.
Saturdays: 8 a.m. to 3 p.m.
Sundays and holidays: Pharmacies on duty 24 hours and groceries at bus/railway stations from 8 a.m. to 9 p.m.


Pharmacies are all over the city centre, and you can easily locate them by their green cross.

Pharmacies on duty on weekends and bank holidays:

  • Trg bana J. Jelačića 2, tel. +385 1 48-16-159
  • Ilica 301, tel. +385 1 37-50-321
  • Grižanska 4 (Dubrava), tel. +385 1 29-92-350
  • V. Holjevca 22 (Siget), tel. +385 1 65-25-425
  • Ozaljska 1, tel. +385 1 30-97-586

Drinking Water

Water is drinkable and of a high quality in the public water supply system throughout the country.


Voltage 220 V, frequency 50 Hz

Embassies in Zagreb

You will find the information about diplomatic-consular missions located in the Republic of Croatia on the web-pages of Croatian Ministry of Foreign and European Affairs.

Academic Vocabulary Glossary

Bachelor Thesis - Preddiplomski završni (ocjenski) rad
Course - Kolegij, nastavni predmet
Degree – Akademski stupanj
Department - Odsjek
Doctoral Studies or Doctoral Programme - Doktorski studij ili doktorski program
Exam (oral-usmeni, written-pismeni) - Ispit
ECTS credits – ECTS bodovi
Faculty - Fakultet
Graduate studies - Diplomski studij
Higher Education - Visoko školstvo
Individual consultations - Konzultacije
Laboratory – Laboratorij
Learning Agreement – Ugovor o učenju
Master Thesis - Diplomski rad
Partial exam - Kolokvij
Postgraduate Study - Poslijediplomski studij
Professional Course of Study - Stručni studij
Study year - Godina studija
Transcript (of records) - Prijepis ocjena
Tuition Fees/Tutorial Fees - Školarina
Undergraduate Degree - Preddiplomski studij
University - Sveučilište

Everyday Language Glossary

Good morning - Dobro jutro
Good afternoon - Dobar dan
Good evening - Dobra večer
Goodbye - Doviđenja
Answer - Odgovor
Building - Zgrada
Direction - Smjer
Excuse me - Oprostite
Exit - Izlaz
Entrance - Ulaz
Forbidden - Zabranjeno
Help! - U pomoć!
Hi - Bok
How much is it? - Koliko košta?
How are you? - Kako ste?
Illness - Bolest
Location - Mjesto
No - Ne
Please - Molim
Pull! - Vuci!
Push! - Gurni!
Question - Pitanje
Square - Trg
Street - Ulica
Thank you - Hvala
Welcome - Dobro došli
What is your name? - Kako se zovete?
Where do you come from? - Odakle ste?
Yes - Da

Free time

Leisure Activities

Zagreb and its surroundings offer a great variety of sports and leisure activities for anybody’s taste. If you like spending time in nature, try Medvednica Mountain, which extends just above the city. It is a favourite excursion area for the city people not only because of its protected nature but also because of a dozen cosy restaurants situated on its slopes serving tasty and inexpensive domestic food. Medvednica is equally popular in winter when it turns into the biggest ski-centre in Croatia. Apart from having a mountain nearby, Zagreb can equally boast of its own “Zagreb sea”, the Jarun Sports and Recreation Centre comprised of a number of lakes and an impressive rowing course. If, on the other hand, you prefer indoor sports try the sports centres “Mladost”, “SRC Šalata”, “Dom Športova” etc.

Taking part in and following sports is a passion with the people of Zagreb. Many Croatian sports people and coaches have a world reputation like Goran Ljubičić (tennis player), Ivica and Janica Kostelić (ski champions), Blanka Vlašić (high jumper), Duje Draganja (swimmer) and Dado Pršo (football player).

Eating Out

Zagreb offers a great variety of cuisine. There are many restaurants with national as well as international food. They vary in prices but are generally quite pleasant. More information here.

Culture and Entertainment

Zagreb is the cultural centre of Croatia. There are nearly 20 theatres, a dozen concert halls and numerous cinemas. Zagreb is also a European centre for modern and alternative movements in culture. The well-known music Zagreb Bienial Eurokaz Festival of New Theatre, the Contemporary Dance and Performance Week of Zagreb Artists, Zagreb Film Festival are all important parts of the European cultural scene.

Zagreb is proud of its many galleries and museums where you can find or even purchase diverse works of art.

Young people have plenty of opportunities for entertainment. There are many discos, pubs and cafés where one can dance the night away or just have a nice cup of coffee with a friend.

In you want to find out what’s on? and where? visite the web site of the ZAGREB - In Your Pocket Guide.